Testimonials
Contact Centers of America’s mutually rewarding relationships are evident through our continued partnerships.
“CCA offered something considerably different from other solution providers. They provide exceptional service levels, backed by technical innovation in their call center operations. Moreover, their unique workforce models, including the student program we are leveraging, are a refreshing change to what we have seen from their competition. We were impressed by the level of technical acumen and customer care tactics of the team which have led to superior service metrics thus far.”
- Gary Pearsons
Global Director of Remote Support Services
Rockwell Automation
“CCA exceeded our expectations tenfold! They are great to work with and really meeting our KPI’s. We expect our business with them to grow significantly.”
- Julie Young
President
Florida Virtual Schools
“We wanted a world-class partner who would tightly integrate with our online lead capturing system, had the experience to support our growing BabytoBee business and was willing to utilize the space available in our Clearwater headquarters. CCA was that solution. By working with CCA, Inuvo expects to be able to increase revenue and decrease the cost per lead while enhancing the customer’s experience. We have a valuable asset in the BabytoBee business. I’m hard pressed to come up with a baby products manufacturer who wouldn’t be interested in these qualified leads. CCA is going to help us increase the value of those leads.”
- Carrie Maurer
Senior Vice President of Direct to Consumer Businesses
Inuvo, Inc.