Careers at CCA
At Contact Centers of America, we strive to provide the highest level of customer care through hiring and retaining professional employees.
Opportunities at CCA
Interested in working in an innovative, fun, and fast-paced environment?CCA may be the place for you! CCA is actively searching for motivated, professional individuals to fill a variety of positions.
Customer Service Representative and Retention Specialist positions are part-time to full-time, 25-40 hours per week. We are currently looking for the following members to enhance our team. Click on a position to review a description of the role or to begin the application process.
- Customer Service Representative
- Bi-Lingual Customer Service Representative
- Retention Specialist
- Student Advocate Representative
- Technical Support Representative
- Sales Representative
- Chat Support Representative
- Social Media Representative
Once you have submitted your online application, should your skills and experience match an available position, you will be contacted by a member of the CCA Recruiting Team. Your resume will be held on file for one year and you may be eligible for any open position within that time period.
Employers are to verify that all newly hired individuals be authorized to work in the United States and to complete an Employment Verification (Form I-9) for each new associate. Newly hired associates will be required to provide legally acceptable proof of their identity and authorization to work in the US.
E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
Through participation in the E-Verify program, Contact Centers of America, LLC electronically verifies the employment eligibility and Social Security Number validity of all new hires.