About Us

Contact Centers of America is headquartered in Orlando, Florida, and provides customer contact management solutions to companies in the United States, primarily in the virtual education, financial, healthcare, technology, transportation and leisure services industries.

Contact Centers of America (CCA) provides Extreme Customer Satisfaction by bringing jobs back to the United States, using next generation technology with cost-effective solutions.

THE CCA ADVANTAGE

Through a seamless combination of experience and technology, Contact Centers of America (CCA) overlays a significant experiential advantage on top of a company’s product/service offering by nurturing a customer or prospect through a positive contact experience whether it is for support, customer service or a new sale.

CCA Differentiators

All American Workforce
Employees are 100% onshore representatives providing employment opportunities to Americans, primarily college students and disabled veterans.

Innovative Technology
Providing your company with state-of-the-art cloud based SaaS Technology with the ability to integrate with your systems quickly and easily.

Customized Solutions Provider
As an extension of your business we partner with your organization to tailor a program specific to your needs and deliver measurable results.

Experienced Management Team
Please take a few moments for CCA to introduce our Management Team.