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“Contact Centers of America offered something considerably different from other solution providers. They provide exceptional service levels, backed by technical innovation in their call center operations. Moreover, their unique workforce models, including the student program we are leveraging, are a refreshing change to what we have seen from their competition. We were impressed by the level of technical acumen and customer care tactics of the team which have led to superior service metrics thus far.”
Gary Pearsons
Global Director of Remote Support Services,
Rockwell Automation |
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Customized Solutions |
Strategic Partners |
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Contact Centers of America’s service representatives are educated and trained to exceed your company and customers’ expectations.
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Contact Centers of America (CCA) designs customized solutions for your business that help you reach your goals of increased profits through transparent, measurable results.Our team is committed to delivering high levels of satisfaction, where customers feel so richly served that they are eager to promote your product/service.
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Technology Partners
inContact RightNow Technologies Vertical Solutions, Inc Solutions Providers
Kenzler and Associates XCS Valencia Enterprises Strategic Workforce Management
Valencia College Department of Veterans Affairs Hire Heroes USA |
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